Payment Policy

Payment Options

Payment is due at the time service is rendered.  For your convenience, we accept cash, checks, Debit, MasterCard, Visa, American Express, Discover, and Care Credit.

Pet Insurance welcomed.

In order to comply with the Federal Trade Commission’s “Red Flags Rule” concerning identity theft, we have instituted the following safeguards for your personal information:

  • Checks will be accepted with matching VA driver’s license or military ID.  The signer’s name must match the name on the check.
  • The name on the credit card must match the identity of the user of the card.  For example, you may not use a card that has only your spouse’s name on it.
  • Credit card payments over the phone are accepted for established clients only.

Client Loyalty Program

For every $100 you spend, you earn one electronic “stamp” through the rewards program on our app. Once you have earned 16 loyalty stamps, you can redeem them for $100 off your next visit.

  • Loyalty stamps do not expire
  • Can be given to family and friends who use our app.
  • Must be presented before invoicing is completed in order to redeem.

Please note that loyalty stamps cannot be earned when using Care Credit, Wellness Plans, or gift cards as the method of payment. They cannot be used to pay for Wellness Plans.

Gift Cards

Give the gift of good health to others!  We offer $50 Gift Cards for purchase.

  • Gift Cards never expire
  • No restrictions on use
  • Can be given to others

Please note that loyalty stamps cannot be earned when using Gift Cards as the method of payment.

Payment Plans

For clients interested in payment plans, we accept Care Credit.  Care Credit is a third-party provider of health care payment options, used by veterinarians, dentists, and other health care professionals.  Visit to learn more about their payment plans, to determine your credit limit, or to apply for credit.

Please note that loyalty stamps cannot be earned when using Care Credit as the method of payment.

Please call us at 540-898-5388 if you have any questions concerning our payment policy.